- The Azar Group
- Posts
- The Makers Marketplace
The Makers Marketplace
How Etsy is Turning Small Crafts into Big Cash
Etsy

Founded in 2005, with headquarters in Brooklyn Etsy is a marketplace that connects buyers and sellers of unique, handmade, vintage, creative goods. The company aims to keep commerce human by empowering individual entrepreneurs to create authentic connections with buyers. Etsy has grown significantly over the years by catering to consumers who seek personalized, high-quality products, the company ables millions of solopreneurs and small businesses that specialize in home decor, fashion, and gifts.
Etsy operates within the growing e-commerce sector and has expanded its ecosystem to include Reverb and Depop, leading reselling platforms for fashion and musical instruments. With the rapidly evolving e-commerce industry, Etsy’s focus on unique and creative goods positions them well against competitors like eBay and Amazon. Platforms like Etsy, Reverb, and Depop operate at the intersection of e-commerce and the gig economy making them fascinating companies from both a financial and societal impact perspective.
Etsy is an interesting investment opportunity due to its combination of strong business models, scalable potential, and gains during the pandemic. Etsy saw tremendous growth during the pandemic on both sides of buyers and sellers and retained much of its transactional activity. Etsy’s focus on creativity and human connection has carved out a strong niche for the company, unlike traditional e-commerce giants. The company TAM combined with its data-driven product development and capital allocation presents many opportunities for sustained long-term growth and value creation.
In Etsy’s most recent quarter, they posted an impressive revenue of $662.4 million reflecting a 4.1% year over year increase. However, its net income fell 34% to $57 million representing a net margin of 8.7% as Etsy continued to invest in buyer engagement, loyalty programs, and marketing campaigns. Etsy posted a strong EBITDA of $183.6 million, reinforcing the companies operation discipline and ability to manage costs. Etsy’s cash flow generation is a major green light for the company's financial overview, Etsy reported an operating cash flow of $217.4 million in Q3 of 2024.
Etsy operates with a PE ratio of 30x, this shows the company operates at a premium over its peers. This reflects confidence in the company's long-term growth potential. Etsy’s EV/EBITDA multiple is 18x which is closely aligned with other players in the the industry. These metrics show the market's confidence in the company's valuation and its differentiated business model over traditional e-commerce companies. Compared to its peers Etsy’s valuation reflects a niche dominance in the company's core strengths including the gifting market, international expansion, and leveraging mobile platforms
The global e-commerce industry is currently valued at over $5 trillion and is dominated by companies like Amazon, Walmart, and Alibaba. However, Etsy has been able to carve out a small niche for itself by offering handmade, vintage, and bespoke products which represent a TAM of $500 billion. Etsy has been able to thrive in the market niche of its mission ‘Keeping Commerce Human. This statement resonates in an industry where consumer preference has been changing towards authenticity, creativity, and sustainable products.
Etsy also faces competition from companies like eBay and Poshmark for buyers interested in personalized and second-hand items. Etsy’s focus on handmade goods has set them apart from competitors unlike Amazon who focus on mass-marketed items. Etsy’s niche positioning has allowed it to sidestep traditional pricing models because of its focus on selling items with emotional value. Etsy currently holds a 2% market share in the global online retail industry with massive room for growth. From its subsidiaries like Depop which caters to Genzers who are obsessed with secondhand fashion, and Reverb who leads the market in used musical instruments.
Etsy has been able to create a sustainable moat through its product differentiation, emotional product connections, user ecosystem, and niche subsidiaries. Etsy has been blessed with strong network effects with over 92 million active buyers and 7 million active sellers, additionally with 80% of its sellers being women which highlights the company's role in empowering underserved demographics. Etsy focuses on handmade and vintage items that make it nearly impossible for competitors to replicate its catalog, with 83% of customers saying they can't find products elsewhere.
Etsy is targeting substantial growth by leveraging its buyer engagement, purchase frequency, and ‘right to win’ strategy, including better user experiences and promoting high-value products across its site. The company has begun creating several growth initiatives, including loyalty programs, mobile optimization, and geographical expansions. Etsy has begun to expand to Latin America and Europe by investing in strong supply chains and payment innovations. Etsy has also begun to invest in machine learning and leveraging AI tools for better delivery estimates, personalized search results, and improving the quality of its listings.
Etsy has acquired several companies in its history intending to expand its addressable market and enter high-growth niche markets. In 2019 Etsy acquired Reverb, a specialized marketplace that enables users to sell used musical instruments this represents nearly $950 million in gross merchandise sales. Etsy then acquired Depop in 2021, leading the market in selling secondhand fashion to Gen Z. In 2021 Etsy acquired a Brazilian company ‘Elo7’ that specializes in handmade goods, Etsy ended up selling its stake in the company in 2023. Future acquisitions by Etsy may focus on niche players with eco-friendly and creative commerce sectors that align with the company's mission.
The gifting market is currently valued at $200 billion, this represents a significant opportunity for Etsy to increase its market share by increasing its buyer frequency, reactivating dormant buyers, and continuing its international expansion plans. Etsy estimates that 50% of its customers only buy items once per year, the company aims to increase its customer visits through loyalty programs and exclusive offers. If Etsy is also able to expand internationally successfully the company could see significant revenue growth.
While Etsy has carved out a strong niche within the e-commerce space however it faces operational challenges like its seller dependency, scalability and logistics, and technology vulnerabilities. Etsy relies heavily on a robust technology infrastructure like cybersecurity threats, and downtime that could disrupt its operations and damage the company's image. As a marketplace company, Etsy’s success is tied to seller performance and product quality. Any inability to ensure buyer and seller compliance with the company's policies could hurt the company's revenues.
Etsy’s growth growth heavily depends on its increasing market penetration in its current markets and new geographies. Risks related to its market also include intense competition, economic sensitivity, and regulatory challenges. Etsy competes against tech giants like Amazon, eBay, and Walmart as well as small niche platforms like Grailed and Depop, with many of these competitors having significantly more resources to invest in their supply chain. Etsy also faces regulatory challenges due to its operations across multiple countries exposing them to risks related to data privacy, taxation, and consumer protection.
Etsy’s valuation is highly tied to its growth expectations and is supported by its premium multiples compared to industry peers. The company also faces valuation risks from future M&A potential and stock market price sensitivity. The company's recent acquisitions like Depop and Reverb have added significant goodwill costs to its balance sheet, any failure from these companies could hurt Etsy’s future growth prospects. Also, any failure to meet growth or revenue projects could lead to a significant decline in stock price.
With over 7 million sellers, Etsy stands as a unique player within the e-commerce ecosystem. Etsy focuses on handmade, vintage, and bespoke goods in a market dominated by commoditized retail giants. The company has been focused on its mission of keeping commerce human, which resonates with customers who seek to buy products that have emotional value. From a financial perspective, Etsy has shown its resilience with strong revenue growth, high margins, and free cash flow. However Etsy faces notable challenges from its operational risk tied to its supply chain and competitive threats from larger digital retailers.
The bad boys over at Azar Capital Group are optimistic about Etsy’s long-term outlook due to the increased demand for handmade and secondhand fashion items. We will be giving the company a ‘HOLD’ rating due to its strong position in the US markets, the company valuation leaves little room for error. Any failure to expand its operations could damage the company's reputation. Investors should pay attention to its ongoing expansion in the $200 billion gifting market, enhancements to their mobile engagement, and reactivation of dormant buyers.
Disclosure
This analysis is for informational purposes only and should not be considered financial advice. Investors are encouraged to perform their own due diligence or consult with a financial advisor before making investment decisions.